The simple answer: choice. Better choice means better outcomes and better loans.
When you use a mortgage broker, you can compare all loan options across 40+ lenders in one conversation, with guidance from a licensed, impartial credit adviser. We use specialised software to quickly analyse thousands of loan options – comparing rates, fees, policies, and special offers that aren’t available to the general public. Best of all, we negotiate better rates on your behalf and this service is free. We get paid by the lender and only if your loan is settled.
Absolutely. Mortgage brokers in Australia are heavily regulated and legally obligated to act in your best interest.
We’re bound by law to:
Here’s what sets us apart from banks: Banks and their staff are NOT bound by Best Interest Duty legislation – they can recommend their own products even if better options exist elsewhere. Mortgage brokers, by law, must recommend what’s genuinely good for you, regardless of which lender it comes from.
Breaking this obligation means breaking the law, with serious consequences including license revocation and penalties.
Additional protections:
Put simply: mortgage brokers are legally required to put your interests first.. That makes broker advice more impartial, dependable, and professional.
A mortgage broker is a licensed credit adviser who helps you find, apply for, and secure the right home loan for your situation—handling everything from initial advice through to settlement.
Here’s what we do for you:
How we get paid: Lenders pay us when your loan settles—you pay nothing. This means you get professional advice, better rates, and higher approval chances at no cost to you.
The result: No fees, less stress, better outcomes. That’s why over 70% of Australian borrowers use a mortgage broker instead of going directly to banks.
The process may vary slightly from broker to broker. However the general process should be:
A credit score is a numerical rating (typically 0-1,200) that shows lenders how reliable you are at borrowing and repaying money.
Your score is based on:
Why it matters: The higher your score, the more trustworthy you appear to lenders. A strong credit score means better loan approval chances and access to better interest rates. A low score can lead to declined applications or higher rates.
How we use it: Before recommending lenders, we check your credit score to ensure we approach the right lender for your situation. Different lenders have different score requirements, and we know which ones will be most likely to approve your application based on your score.
Good to know: Credit scores can vary slightly between credit reporting agencies (Equifax, Experian, etc), but they all assess similar factors.
Very important, especially for mortgages. Your credit score directly impacts:
Loan approval: A strong credit score increases your chances of approval. A poor score can lead to declined applications or limit which lenders will accept you.
Interest rates: Better credit scores unlock better interest rates. Even a 0.25% rate difference can save you tens of thousands of dollars over the life of your loan.
Product access: Higher scores give you access to premium loan products with better features like offset accounts, lower fees, and more flexibility.
Lender options: Your score determines which lenders we can approach on your behalf. More options means better rates and terms.
Good news: Poor credit scores can be improved. If you have credit issues, talk to us before applying because we can advise on strategies to repair your score or connect you with lenders who specialise in credit-impaired lending.
Bottom line: Your credit score can be the difference between approval and decline, and the interest rate you can secure. It’s worth protecting and improving.
A low credit score doesn’t automatically disqualify you from getting a home loan, but it does create some limitations:
Fewer lender options: Mainstream banks may decline your application, but we work with specialist lenders who accept lower credit scores.
Higher deposit requirements: You may need a larger deposit (20-30% instead of 5-10%) as lenders reduce their risk by lending a lower percentage of the property value (LVR).
Higher interest rates: Some lenders charge premium rates for credit-impaired borrowers, typically 1-3% above standard rates.
More documentation: Expect to provide additional evidence of income stability and explanations for past credit issues.
We can help: If you’re concerned about your credit score, contact us before applying and we can:
A low credit score is a challenge, not a dead end. Crew helps people with credit issues secure home loans every day.
Yes, it can, especially if you apply to multiple banks.
Here’s why: Every time you submit a formal loan application, the lender runs a credit check that appears on your credit file. Multiple applications in a short period can lower your credit score and signal to lenders that you’re:
The damage: Applying directly to 3-4 banks could drop your score by 50-100 points, reducing your approval chances with each subsequent application.
How brokers protect your score: We assess your situation once and match you with the right lender on the first try. This means:
Our approach: We analyse your income, expenses, and credit score to identify which lender will most likely approve your application – before we apply. This expertise means most of our clients get approved on their first application, protecting their credit score throughout the process.
Bottom line: One broker assessment = one credit check. Multiple bank visits = multiple hits to your credit score.
Your borrowing capacity is the maximum amount a lender will allow you to borrow, based on your ability to comfortably repay the loan.
What lenders assess:
Why it varies between lenders: Different lenders assess borrowing capacity differently. Some are more generous with:
The same person could be approved for $500,000 with one lender and $650,000 with another.
How we maximise your capacity: We know which lenders offer the highest borrowing capacity for your specific situation, whether you’re employed, self-employed, have investment income, or complex finances. We match you with the lender who will offer you the most, without wasting time on applications that could fall short.
Contact us for a free assessment. We’ll show you exactly how much you can borrow and which lenders will get you there.
