Crew Financial

Award Winning mortgage brokers providing specialised financial solutions for:

We are Award Winning Mortgage Brokers. Whilst we have our industry specialties, we can help you with your finance – wherever you work or whatever industry you’re in.
Why choose Crew? Because if you work in one of these industries, we know exactly the unique challenges you face in organising and securing finance. Outside standard hours, travelling, complex enterprise agreements, payslips, super, overtime and allowance payments. Explaining to a banker or non-industry broker how you’re paid and what all those industry terms means gets tedious, fast. We know, because we’ve been there.
We are a team of aviation, healthcare, emergency services, defence, professional services and expat finance specialists, with over twenty years of experience helping secure the right financial outcomes for our clients.
Crew Financial have become the trusted and reliable partner for hundreds of happy customers.
Ready for a tailored solution?

Expert providers of finance options for pilots, airline crew, healthcare, emergency services and defence employees.

You’re not alone in this big decision. We’re here to help every step of the way. Crew Financial will help you find the right mortgage for your unique situation.

Working with Crew Financial - What Can You Expect?

Our intimate knowledge of the aviation, healthcare, emergency services and expat finance industries means we can provide specialist advice and support that’s tailored specifically for you. We understand that your time is precious and that you work unusual hours – so we’re here to help make things a little easier for you. We’re enthusiastic about our work and passionate about your prosperity, so you can rest assured knowing that when it comes to mortgages, we know what we’re doing. Here’s what you can expect when working with us.


We look at your current circumstances and your financial goals so we know exactly what you’re aiming for. (You’ll also get a free credit report from us so you know exactly where you stand)


We assess products, features and interest rates across our portfolio of 20+ financial institutions.


We present you with all the suitable options and support you in making the right choice. We then manage the entire process to completion on your behalf.


We go beyond home loans. We also offer reports and consultancy services, including: Comprehensive Credit Reports Core Logic property reports Consultancy Services Investment Property Analysis Reports Property Development feasibility and analysis




We’ve used Matt’s services from Crew financial twice now and will continue to do so in the future! Thank you to the team for making refinancing very easy.
Katie G.
We’ve just used Matt Symons and Sharon Murphy from CrewFinancial and couldn’t have been more impressed. Matt restructured and refinanced our investment property and assisted us with the purchase of our home in Sydney which proceeded with minimum settlement time and without issue despite our complex incomes, recent changes of employment and the time pressure involved in both transactions.Matt regularly took the time to touch base during the process and offer perspective which assisted greatly during a stressful time and we would have no problems recommending him as broker for anyone seeking help refinancing, purchasing or investors seeking to restructure and expand their portfolios.
T N.
As a new broker we need to have a mentor, Rick has been a great mentor assisting me with compliance and sharing his wealth of industry knowledge
Tara W.
It was great to have Matt Symons from Crew Financial help us find the right product for our needs. The application process was easy and any questions we had were answered quickly.I highly recommend using Matt
Jason P
Crew Financial took all the stress out of buying a house. Couldn't recommend more, especially for first home buyers like us!Let Rick and the team take care of everything for you!
william G.
Matt from Crew Financial recently helped us out with a mortgage refinance. He and the team are extremely efficient in what they do - they have good systems, great availability for working around our challenging work schedule, and quick turn arounds on the available options, and our many questions. Matt really took the time to listen and understand what we were after. He was also able to work with issues such as my airline pay (e.g. meal allowances), and my wife’s business situation, in relation to demonstrating our true repayment ability to the lenders. The result was we now have a new offset mortgage with a more competitive rate, and a bonus of a cash out to use out home equity for investment purposes.I can’t recommend Crew Financial highly enough.
Jason M.
Exceptional Service, Quality Product and fast time line.I cannot express enough how impressed I am with the service and product quality provided by Rick and the team at Crew Financial. From start to finish, the experience was seamless and exceeded my expectations.The customer service team was incredibly helpful and responsive, addressing all of my inquiries promptly and professionally.Overall, I highly recommend Crew Finacial to anyone in search of Mortgage service and a quality product. They have truly set the bar high, and I will not hesitate to do business with them again in the future. Five stars without a doubt!Julien
Jet S.
Rick and the team from Crew Financial made buying our first home possible. With a gentle guide through every step of the way, we couldn't have done it without them. Highly recommend.
Damien P.
Highly recommend Crew Financial and Matt Symons in particular. Just a wonderful person to work with!
Lee M.
Matthew and his team were a great support before, during and after our first home purchasing process.Matthew took the time to answer all our questions and was available for us throughout the journey and made it as stress free for us as possible.We would definitely recommend working with Crew Financial to our friends & family and we are looking forward to continue working with Matthew and his team.
Annemarie F.
Purchased a home with the help of Matt and the team at Crew Financial.From first call to settlement, Matt was along with us for the journey and helped find the best lender for our situation.As I run a business and am a sole director, getting finance usually involves invasive prying into the company financials - a massive pain, compared to a standard PAYG employee.Matt found us a new type of product offered to directors that made this process much, much, simpler.We moved in last Friday and couldn’t be happier!Thanks Matt, Sharon and the team at Crew.
Lachlan F.
Rick Garner helped us recently purchase our home and couldn’t be happier with the experience. He was incredibly knowledgeable and attentive, helping us navigate every step with ease. Highly recommended for anyone looking to buy a house.
John A.
We worked with Rick on obtaining our first home loan. As we had no previous experience with this daunting process, we were very thankful to have Rick guide us through every step of the way. He is very knowledgeable and was determined to get the best possible outcome for us in a very timely manner.
Jessica B.
Richard and his team were fantastic, from start to finish. Everything ran so smoothly. A very professional and well run business. I would highly recommend Richard and his team.
brett R.
Matt was amazing through the whole process. He made it clear and simple and kept us informed along the whole way. His service was first class. He was always happy to spend the extra time with us where we needed. Thanks Matt.
Rick Garner is the best in the business when in comes to accomodating my families financial brokering needs. He was knowledgeable and eager to provide solutions that facilitated my overseas contract employment and pave an avenue into the future for wealth creation.The team at Crew Financial were quick and responsive in handling any concerns and gave accurate advice. I will not hesitate using Crew Financial again.
Justin B.
Fast, efficient, easy to work with! Understands the aviation industry and the all job specifications for overseas operations along side FIFO workers and as well as locals. Able to support investment opportunities and refinance existing mortgages. Will definitely use again.
Edwina B.
I had an excellent experience with Matt. Not only was he friendly and approachable, but he was also consistently available to address any concerns or questions I had. What really stood out was his ability to break down complex concepts into easily understandable terms, making the whole process simple and stress-free for me. Overall, I highly recommend him for anyone seeking a good broker.
Samara B.
Reliable and prompt support provided all the time whilst working with Adoni and his team. Such a great pleasure doing the business with crew financial. Significantly recommended!!!
Fantastic communication and support throughout the whole process from Matt and his team. Highly recommend!
Nicholas A.
We recently purchased a home which Matt and his team helped us immensely in every detail of the process. There was not a time Matt would not make himself available to answer our questions or guide us through the financial process. Matt made it a point to engage with both of us and to know exactly what we wanted and went above and beyond to make that happen. As a busy family, the seamless way Crew Financial were able to have all documents ready and available for us to sign, was incredible. We never had to leave our home to do any of this, all appointments were made around our schedule and were able to happen in the evenings when our little ones were in bed.I also appreciated whenever there was communication, Matt would not only send an email but also a text message to say an email was ready to be reviewed. There was an incredible timeline on our contract and Crew Financial made miracles happen by working hard to meet every requirement that our lender was after. Couldn't have asked for a better outcome and very much appreciated having Matt and his team by our side through the whole experience. Buying a house in general is stressful, Crew Financial felt like they were personally taking care of the stress for us. We'll done team, couldn't have asked for a better result!
"Thanks so much to Jeremy and the outstanding team at Crew Financial. Their efficiency and diligence resulted in a tailored solution perfectly aligned with our lending needs, all while simplifying the entire process.
Timothy B.
Brett Jeffery is an exceptional specialist broker whose expertise and proactive approach set him apart. His deep knowledge of the industry, coupled with his remarkable helpfulness and kindness, make him an absolute pleasure to work with. Brett goes above and beyond to ensure his clients feel supported and informed throughout the loan securing process, consistently taking the hassle out of what can often be a daunting experience. I highly recommend Brett Jeffery to anyone seeking a reliable, knowledgeable, and genuinely caring broker.
Jordyne H.
Thumbs up - Great Service, Response and very much with you for the whole journey
Craig B.
We had a great experience financing our house with Matt Symons and Crew Financial. They were knowledgeable of the specifics of our industry and offered straight up and helpful advice to us as newcomers in the market.
Mike H.
Crew Financial - Rick GarnerRick Garner is a consummate professional.He knows his business, and he takes the time to get to know his client.Rick does an excellent job of active listening to make sure that he understands the client’s requested outcome.Additionally, he takes the time to ensure the finance will advantage the Client appropriately.I write this review with 20 years experience in borrowing and maintaining a multi property investment portfolio.I highly recommend Rick Garner and Crew Financial.
Michael H.
Thanks to Matt and Sharon who made the refinance process so quick and easy in what can ordinarily be quite complex. They were always immediately contactable to answer and solve any queries and completed the refinance in an absolute minimum time with rates and conditions that I couldn’t come close to.
Alex S.
Rick and team were amazing from start to finish. Very knowledgable and always available to answer any questions. Would highly recommend if you are in the market for a loan!
Amy P.
Hands down a true legend! Thanks to Rick and all the crew financial team! 😊
Zachary C.
The service at Crew Financial was second to none. Their experience and expertise made our journey into homeownership not just successful but surprisingly stress-free as first-time home buyers.The communication we received from the team was excellent. Every query or concern we had was promptly and thoroughly addressed, ensuring we were never left in the dark. Richard's quick responses and constant reassurance during the daunting process of applying for our first mortgage, alleviated a lot of our stress.The speed and efficiency with which our mortgage was finalised was also impressive, delivering a streamlined and swift process, despite the complexities of mortgage paperwork and lending requirements.They provided sound advice tailored to our needs as first-time buyers and offered a lot of invaluable information for us as prospective investors, paving the way for a solid financial future.Overall we are thoroughly impressed with the service provided by Crew Financial and thankful to Richard, Grace, Karen, and the rest of team for their help in allowing us to achieve our goal of entering the property market. We highly recommend Crew Financial to anyone who seeks a straightforward, informative, and reassuring experience in buying a home or looking to diversify their investments.
Drew G
At a time where every dollar counts Matt went above and beyond to make my refinancing an easy and straightforward process. He got me an incredible result and was very patient with me throughout the process. A massive thanks to Matt and the team. I could not recommend them more!!
Annaleise G.
We had a great experience with Crew Financial. Matt Symons is very knowledgeable and personable. We'll definitely use them again.
Hi Matt, you and your team at Crew Financial were amazing. Great service, great communication. Thank you for going the extra mile to help us get our home. Definitely recommend using Crew Financial.
John S.
Matt and his team came recommended from a work colleague. From the get go Matt invested a great deal of time guiding us through the process of obtaining finance for our first home. He was always willing to take a phone call when we had questions or concerns. We knew the crew financial team had our backs through the whole process and when push came to shove the team went above and beyond to get our finance approved in time for settlement.
Cuan and L.
We have absolutely loved the process of working with Matt. His knowledge, expertise and patience made our experience very successful. Thank you so much Matt!
Debbie G.
From start to finish Matt Symons and the rest of the team were supportive, clear, honest and most importantly helped us reach our financial goal! Would highly recommend Crew Financials services
Mark G.
Rick and the team have gone above and beyond to make my partner and I’s first home buying experience a breeze. So grateful for the help and guidance, and for making such a daunting process much easier than expected. Great customer service, super quick turn around on queries and documentation.
shannen O.
An incredible brokerage team. Richard navigated many significant hurdles due to the complexity of my finances to get the loan approved. Due to our family having a business, property investment trust and multiple PAYG employers it was difficult to put all the documentation together. But Richard worked tirelessly and patiently through it all to make sure it was approved. I would highly recommend Richard and his team to anyone .
Simon L.
Great experience with Rick and the team. Both approachable and knowledgeable. They were able to get us through the arduous task of buying a home simply and efficiently.
Joe M.
"As an airline pilot, time is of the essence, and having efficient financial services is paramount. Rick Garner at Crew Financial not only meets but exceeds expectations in mortgage broking.Rick's expertise and professionalism are unparalleled. He navigates the intricacies of mortgage broking with precision, ensuring every detail is optimized for the best possible outcome. What sets Rick apart is his ability to deliver results swiftly and effectively. Remarkably, my loan was unconditionally approved within just one hour of submission—a testament to Rick's proficiency and the seamless process he orchestrates.Throughout the entire journey, Rick provided personalized guidance and unwavering support, keeping me informed and empowered at every turn. His commitment to finding tailored mortgage solutions tailored to my unique needs is truly commendable.For those seeking top-tier mortgage broking services, Rick Garner and Crew Financial are the clear choice. Their expertise, combined with a swift and stress-free experience, earns them my highest recommendation. Five stars without hesitation!"
nick A.
Matt and his team went the extra mile to ensure I got a loan deal that best suited my circumstances and had features that I needed to best pay my loan but support how I manage my personal finances. The team all have great experience and I felt secure and looked after through the whole process. Responses to all queries were prompt and accurate - I would highly recommend Crew’s service. Thanks Matt!
Campbell M.
Matt and the team were absolutely amazing. So helpful and responsive, would recommend to everyone.
Bea S.
A great experience and got us through right on time despite a lot of complicated variables. Couldn’t have done it without them!
Giny H
We a had a great experience working with Rick and his team. Rick takes all the stress and hassle out of securing a loan. Open and transparent communication with seamless software that makes buying a home a breeze. We had a tight deadline to meet for finance and Rick was more than accommodating. Highly recommend Crew Financial. 5 stars!
Edward B.
Hats off to Jeremy, and the whole Crew Financial team, the are possibly Sydney's best mortgage broker! Presented with a complex and time-sensitive situation, Jeremy worked tirelessly to develop a solution and prepare a loan application within three days. His updates were clear and consistent, keeping me in the loop at all times. The loan documents were in hand with two days to spare, ensuring a successful settlement.The outcome exceeded expectations, thanks to Jeremy's expertise, diligence and commitment. I highly recommend Jeremy for mortgage broking services in Sydney.Thanks to Jeremy for turning potential stress into a seamless su
Cameron D.
We had a fantastic experience with Matt Symons and the team at Crew Financial. Matt makes everything simple and took the time to explain the pros and cons of different loan structures. We were able to get two loans approved the week before Christmas. I highly recommend them, particularly if your work involves overtime or allowances that vary week to week.
Joseph J.
A great experience working with Crew Financial to purchase our home. Matt Symons is prompt and efficient, making the application process smooth, whilst working with foreign incomes. Both Matt and Campbell were always on hand for any queries in what can sometimes be a stressful process. Thanks Gents.
Adam P.
I highly recommend Crew Financial, Rick and his team went above and beyond.They were very prompt and professional. It gave us great assurance having their knowledge and guidance every step of the way.Overall, the experience was made easy and enjoyable.
Lisa M.

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