Crew Financial

Award Winning mortgage brokers providing specialised financial solutions for:

We are Award Winning Mortgage Brokers. Whilst we have our industry specialties, we can help you with your finance – wherever you work or whatever industry you’re in.
Why choose Crew? Because if you work in one of these industries, we know exactly the unique challenges you face in organising and securing finance. Outside standard hours, travelling, complex enterprise agreements, payslips, super, overtime and allowance payments. Explaining to a banker or non-industry broker how you’re paid and what all those industry terms means gets tedious, fast. We know, because we’ve been there.
We are a team of aviation, healthcare, emergency services, defence, professional services and expat finance specialists, with over twenty years of experience helping secure the right financial outcomes for our clients.
Crew Financial have become the trusted and reliable partner for hundreds of happy customers.
Ready for a tailored solution?

Expert providers of finance options for pilots, airline crew, healthcare, emergency services and defence employees.

You’re not alone in this big decision. We’re here to help every step of the way. Crew Financial will help you find the right mortgage for your unique situation.

Working with Crew Financial - What Can You Expect?

Our intimate knowledge of the aviation, healthcare, emergency services and expat finance industries means we can provide specialist advice and support that’s tailored specifically for you. We understand that your time is precious and that you work unusual hours – so we’re here to help make things a little easier for you. We’re enthusiastic about our work and passionate about your prosperity, so you can rest assured knowing that when it comes to mortgages, we know what we’re doing. Here’s what you can expect when working with us.


We look at your current circumstances and your financial goals so we know exactly what you’re aiming for. (You’ll also get a free credit report from us so you know exactly where you stand)


We assess products, features and interest rates across our portfolio of 20+ financial institutions.


We present you with all the suitable options and support you in making the right choice. We then manage the entire process to completion on your behalf.


We go beyond home loans. We also offer reports and consultancy services, including: Comprehensive Credit Reports Core Logic property reports Consultancy Services Investment Property Analysis Reports Property Development feasibility and analysis




Matt and his team came recommended from a work colleague. From the get go Matt invested a great deal of time guiding us through the process of obtaining finance for our first home. He was always willing to take a phone call when we had questions or concerns. We knew the crew financial team had our backs through the whole process and when push came to shove the team went above and beyond to get our finance approved in time for settlement.
Cuan and L.
We have absolutely loved the process of working with Matt. His knowledge, expertise and patience made our experience very successful. Thank you so much Matt!
Debbie G.
From start to finish Matt Symons and the rest of the team were supportive, clear, honest and most importantly helped us reach our financial goal! Would highly recommend Crew Financials services
Mark G.
Rick and the team have gone above and beyond to make my partner and I’s first home buying experience a breeze. So grateful for the help and guidance, and for making such a daunting process much easier than expected. Great customer service, super quick turn around on queries and documentation.
shannen O.
An incredible brokerage team. Richard navigated many significant hurdles due to the complexity of my finances to get the loan approved. Due to our family having a business, property investment trust and multiple PAYG employers it was difficult to put all the documentation together. But Richard worked tirelessly and patiently through it all to make sure it was approved. I would highly recommend Richard and his team to anyone .
Simon L.
Great experience with Rick and the team. Both approachable and knowledgeable. They were able to get us through the arduous task of buying a home simply and efficiently.
Joe M.
"As an airline pilot, time is of the essence, and having efficient financial services is paramount. Rick Garner at Crew Financial not only meets but exceeds expectations in mortgage broking.Rick's expertise and professionalism are unparalleled. He navigates the intricacies of mortgage broking with precision, ensuring every detail is optimized for the best possible outcome. What sets Rick apart is his ability to deliver results swiftly and effectively. Remarkably, my loan was unconditionally approved within just one hour of submission—a testament to Rick's proficiency and the seamless process he orchestrates.Throughout the entire journey, Rick provided personalized guidance and unwavering support, keeping me informed and empowered at every turn. His commitment to finding tailored mortgage solutions tailored to my unique needs is truly commendable.For those seeking top-tier mortgage broking services, Rick Garner and Crew Financial are the clear choice. Their expertise, combined with a swift and stress-free experience, earns them my highest recommendation. Five stars without hesitation!"
nick A.
Matt and his team went the extra mile to ensure I got a loan deal that best suited my circumstances and had features that I needed to best pay my loan but support how I manage my personal finances. The team all have great experience and I felt secure and looked after through the whole process. Responses to all queries were prompt and accurate - I would highly recommend Crew’s service. Thanks Matt!
Campbell M.
Matt and the team were absolutely amazing. So helpful and responsive, would recommend to everyone.
Bea S.
A great experience and got us through right on time despite a lot of complicated variables. Couldn’t have done it without them!
Giny H
We a had a great experience working with Rick and his team. Rick takes all the stress and hassle out of securing a loan. Open and transparent communication with seamless software that makes buying a home a breeze. We had a tight deadline to meet for finance and Rick was more than accommodating. Highly recommend Crew Financial. 5 stars!
Edward B.
Hats off to Jeremy, and the whole Crew Financial team, the are possibly Sydney's best mortgage broker! Presented with a complex and time-sensitive situation, Jeremy worked tirelessly to develop a solution and prepare a loan application within three days. His updates were clear and consistent, keeping me in the loop at all times. The loan documents were in hand with two days to spare, ensuring a successful settlement.The outcome exceeded expectations, thanks to Jeremy's expertise, diligence and commitment. I highly recommend Jeremy for mortgage broking services in Sydney.Thanks to Jeremy for turning potential stress into a seamless su
Cameron D.
We had a fantastic experience with Matt Symons and the team at Crew Financial. Matt makes everything simple and took the time to explain the pros and cons of different loan structures. We were able to get two loans approved the week before Christmas. I highly recommend them, particularly if your work involves overtime or allowances that vary week to week.
Joseph J.
A great experience working with Crew Financial to purchase our home. Matt Symons is prompt and efficient, making the application process smooth, whilst working with foreign incomes. Both Matt and Campbell were always on hand for any queries in what can sometimes be a stressful process. Thanks Gents.
Adam P.
I highly recommend Crew Financial, Rick and his team went above and beyond.They were very prompt and professional. It gave us great assurance having their knowledge and guidance every step of the way.Overall, the experience was made easy and enjoyable.
Lisa M.
Richard and his team were excellent to work with. They explained everything well, were very professional and kept us informed and communicated constantly every step of the way so made the whole process really easy. I would highly recommend them.
Chloe G.
As a first home buyer Rick and his team made the buying process very easy. Without him, I feel very confident in saying, we would not be living in our own home right now.I was out of town for a month while we went through the contract phase, and they made the process simple and very much stress free!I strongly recommend speaking with them even if you're not sure if you're ready!
Noah K.
I had a broker already engaged to obtain a loan for our second investment property with strict instructions to obtain finance without using any of our existing properties as security. Two months in with more delays because the finance was part of our smsf trust, the existing broker came to us with finance using security over our properties and a complete new set of mortgage papers and an increased interest rate compared to what we were already on. Not happy jan! We engaged Crew Financial and couldn’t be happier with the outcome! I knew it wasn’t a straight forward loan to obtain due to many moving components with the smsf trust. However Rick got us the loan we needed and a cheaper interest rate all the while not using any of our other property as security. Crew Team were always available and very approachable and professional and more importantly, they listened to our needs and did what we asked. Highly recommend Rick and his team. As to which we are already engaging them on our next venture. Thank you 😊
Katrina H.
Excellent service. Richard and his team have made the whole team made the entire process very easy and relaxed. Never been easier to refinance.
Troy H.
Matt was excellent and very easy to talk too. Communication was great.Product selection made sense.Would definitely recommend Matt to anyone.
D & A K.
We had a great experience working with Rick and the team at Crew Financial and they ensured we got a great outcome purchasing our property. Communication with Rick was excellent - we were kept up to date every step of the way. Would highly recommend Rick and Crew Financial.
Hannah F.
Matt was absolutely fantastic when it came to getting our loan over the line. I highly recommend him and Crew Financial. Hard working, dedicated, and understands the airline industry and what banks want. Thanks Matt, couldn’t have done it without you!!
Ryan M.
Rick was a pleasure to deal with. He was prompt, efficient and keen to help us out. We'd gladly recommend his services.
Chris A.
It was a pleasure working with Matt and the team at Crew Financial, they secured us a great loan that tended our needs (FHOG) with ease. We are very happy with the outcome and would recommend Crew Financial to all my family & friends.
Kurt L.
Fantastic to deal with. Guided us through every step of the process and made it easy to understand, explaining it all in simple terms and always being available for all our enquires. Highly recommended.
Nicholas P.
Matt was excellent throughout our journey. He provided great insights to the market and explained all the available lenders and facilities which left us with a product that suits our needs perfectly. Have already recommended this service to colleagues and will continue to do so, thanks for your help Matt!
Thomas F.
The service that James provided at Crew Financial was professional, friendly, informative and very flexible, tailoring the meetings to suit my needs. Available for face to face video calls to discuss any queries I had at varied hours due to work commitments. Very easy to deal with, very open, knowledgable and understanding of my personal situation. Will definitely be recommending Crew Financial to others and will definitely be a returning client.
George C.
Rick and his team did an amazing job. Transparent throughout the whole process, communicated every detail and maximised our borrowing potential. Highly recommend for anyone looking for an honest mortgage broker.
Kane B.
Thank you to Rick and his team for organising our mortgage in such an efficient manner. Rick worked hard to get us the best possible outcome, definitely recommend!
Michelle F.
The team at Crew financial were fantastic! Special shout-out to Matt and the team for going above and beyond, would recommend.
Laurence M.
Rick and his team worked tirelessly to assist us in the purchase of our family home. He provided us with fantastic guidance throughout the whole process and we couldn’t be more pleased with his commitment to ensuring we received the best possible deal. Would (and have already) recommended him to anyone considering purchasing or refinancing. Thanks again!
James O.
Absolute great experience ! Matt and his team were incredible to work with, everything was done remotely and paperless and was 95% complete within 2 hours of first zoom/phone call. I refinanced my property and saved almost 2% off my interest rate. Matt explained everything easily and delivered on his timelines and communication.I couldn’t have asked for a better experience and wish I knew more people refinancing or getting their mortgage so I could recommend Crew financial more.Seriously, go with Crew financial if you are considering them or a mortgage broker.
Very easy to work with. The team guide you through each step of the process. They are responsive but also proactive in reaching out to check in throughout your property search.
Charles Le Patourel J.
The Team at Crew Financial provided the complete package with our investment loan. Communication throughout the process was well managed and responses were timely with any enquires we had. Crew Financial provided us with multiple options and help narrow down the path that suited our needs. Their after loan support with 6 monthly reviews is an excellent service. Thanks again to Richard and his team.
Nick G.
Richard and the team at Crew Financial provided a really professional service with fantastic communication throughout. They brought the customer along the journey providing detailed explanations of the ins and outs each product had to offer, providing us with a deeper understanding of the process.Thanks Ric for helping us secure our first home.
Sam H.
Richard and the team at Crew Financial provided a first class experience for our home construction loan. Their level of knowledge and expertise was superb and made easy work of the process. We are very pleased with the outcome.
Craig H.
Secured a home loan earlier this year with the help of Matt. My partner and I had a very complicated situation, with insurance income, selling our home, moving a long distance away, and change of employment, rate rises and multiple properties falling through. Despite all these challenges, Matt was able to work with us to secure a pre approval with a very competitive rate we never expected considering our circumstances. Matt spent so much of his time with us, over video chats, emails and phone calls throughout the multiple month long process. Matt was completely transparent with every decision throughout, explaining absolutely every part of the process so we understood it ourselves and were comfortable. I couldn’t speak more highly of Matt and Crew Financial, and have personally recommended their services to every single loved one and relative who mentions they might refinance or buy a home. Don’t hesitate to reach out to them, no matter what stage you are at. The absolute Gold Standard of mortgage broking services.
Mitch F.
Crewfinance help us refinance our home loans and get the equity from our house for more investment. Marita was amazing and I can't recommend her enough to anybody, she listen to our need, she answered any questions we had and she is almost available anytime. We just settle a week ago and everything went quite smoothly. Karen and Sharon were also amazing ! thanks a lot to the team!
Jess M.
Best broker I have ever worked with.
luke P.
Once again brilliant. Prompt service. Excellent communication. Very happy with Rick and Crew Financial. Will continue to use them for all my financing needs.
Nathan F.
Couldn’t recommend Matt more highly. Excellent service provided throughout our house buying journey.
Andrew C.
My experience with Matt Symons as a mortgage broker has been an extremely positive one. I found him to be highly knowledgeable, honest and patient with me throughout my first home purchase. I couldn’t have wished for things to go as smoothly as they did thanks to Matt’s expertise.
Isabella J.
After my regular broker failed to deliver, I approached Matt and the team at Crew Financial and was instantly blown away by his professionalism, knowledge & positivity. 5 stars! A great company!
Tim H.
Refinanced my loan to a fixed rate with the constant rate increase. Richard got the best possible one for me with my complicated aviation payslips. Made the transaction smooth an stress free.
Lena T.
Matt is a finance expert. He has helped countless clients achieve their approval and ultimately purchase their dream homes. If you are considering talking to a broker, Matt is friendly, trustworthy and hardworking.
Bernard R.
Being relatively inexperienced with regard to buying property, we really didn't know where to start with regard to buying a house. We are now very happy living in our new home. Matt initially provided us with well-informed advice and education regarding the process, and his communication along the way remained outstanding. He was always very responsive to questions and provided not just information but trustworthy support and guidance. He was really the catalyst for us in obtaining an appropriate loan. I'd highly recommend the service that he and Crew Financial offer. We'll certainly be utilising their expertise in the future!
Chris A.
Matt and the team at crew financial were absolutely amazing. The communication and professionalism is second to none. The way Matt went above and beyond to handle delays caused by the bank shows his dedication to his clients. I will be back to work with Matt and crew financial for the third time and I have and would recommend them to anybody.
kyle H.
Matt was everything you could ask for in a broker. Matt took the time to provide options and answer any questions which made for a great experience. I would not hesitate to recommend Matt for anyone who is looking for a great broker.
Ian M.
Matt Symons from Crew Financial made our home loan process so smooth. We completed all of the initial consultation and checks in such an efficient manner that the process was underway with such ease. Matt was always open and honest with us, the lines of communication were always open. Matt always made himself available to answer all of our questions no matter how big or small and if he couldn’t answer the phone he called us back as soon as he could. He guided us through the entire process and made buying a home a simple and exciting process. I couldn’t recommend him highly enough and we will certainly be using Matt again in the future.
Matt B.

All broker events

Tuesday 27 February
Thursday 14 March
Thursday 18 April
Thursday 16 May
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