Crew Financial

Award Winning mortgage brokers providing specialised financial solutions for:

We are Award Winning Mortgage Brokers. Whilst we have our industry specialties, we can help you with your finance – wherever you work or whatever industry you’re in.
Why choose Crew? Because if you work in one of these industries, we know exactly the unique challenges you face in organising and securing finance. Outside standard hours, travelling, complex enterprise agreements, payslips, super, overtime and allowance payments. Explaining to a banker or non-industry broker how you’re paid and what all those industry terms means gets tedious, fast. We know, because we’ve been there.
We are a team of aviation, healthcare, emergency services, defence, professional services and expat finance specialists, with over twenty years of experience helping secure the right financial outcomes for our clients.
Crew Financial have become the trusted and reliable partner for hundreds of happy customers.
Ready for a tailored solution?

Expert providers of finance options for pilots, airline crew, healthcare, emergency services and defence employees.

You’re not alone in this big decision. We’re here to help every step of the way. Crew Financial will help you find the right mortgage for your unique situation.

Working with Crew Financial - What Can You Expect?

Our intimate knowledge of the aviation, healthcare, emergency services and expat finance industries means we can provide specialist advice and support that’s tailored specifically for you. We understand that your time is precious and that you work unusual hours – so we’re here to help make things a little easier for you. We’re enthusiastic about our work and passionate about your prosperity, so you can rest assured knowing that when it comes to mortgages, we know what we’re doing. Here’s what you can expect when working with us.


We look at your current circumstances and your financial goals so we know exactly what you’re aiming for. (You’ll also get a free credit report from us so you know exactly where you stand)


We assess products, features and interest rates across our portfolio of 20+ financial institutions.


We present you with all the suitable options and support you in making the right choice. We then manage the entire process to completion on your behalf.


We go beyond home loans. We also offer reports and consultancy services, including: Comprehensive Credit Reports Core Logic property reports Consultancy Services Investment Property Analysis Reports Property Development feasibility and analysis




Fantastic communication and support throughout the whole process from Matt and his team. Highly recommend!
Nicholas A.
We recently purchased a home which Matt and his team helped us immensely in every detail of the process. There was not a time Matt would not make himself available to answer our questions or guide us through the financial process. Matt made it a point to engage with both of us and to know exactly what we wanted and went above and beyond to make that happen. As a busy family, the seamless way Crew Financial were able to have all documents ready and available for us to sign, was incredible. We never had to leave our home to do any of this, all appointments were made around our schedule and were able to happen in the evenings when our little ones were in bed.I also appreciated whenever there was communication, Matt would not only send an email but also a text message to say an email was ready to be reviewed. There was an incredible timeline on our contract and Crew Financial made miracles happen by working hard to meet every requirement that our lender was after. Couldn't have asked for a better outcome and very much appreciated having Matt and his team by our side through the whole experience. Buying a house in general is stressful, Crew Financial felt like they were personally taking care of the stress for us. We'll done team, couldn't have asked for a better result!
"Thanks so much to Jeremy and the outstanding team at Crew Financial. Their efficiency and diligence resulted in a tailored solution perfectly aligned with our lending needs, all while simplifying the entire process.
Timothy B.
Brett Jeffery is an exceptional specialist broker whose expertise and proactive approach set him apart. His deep knowledge of the industry, coupled with his remarkable helpfulness and kindness, make him an absolute pleasure to work with. Brett goes above and beyond to ensure his clients feel supported and informed throughout the loan securing process, consistently taking the hassle out of what can often be a daunting experience. I highly recommend Brett Jeffery to anyone seeking a reliable, knowledgeable, and genuinely caring broker.
Jordyne H.
Thumbs up - Great Service, Response and very much with you for the whole journey
Craig B.
We had a great experience financing our house with Matt Symons and Crew Financial. They were knowledgeable of the specifics of our industry and offered straight up and helpful advice to us as newcomers in the market.
Mike H.
Crew Financial - Rick GarnerRick Garner is a consummate professional.He knows his business, and he takes the time to get to know his client.Rick does an excellent job of active listening to make sure that he understands the client’s requested outcome.Additionally, he takes the time to ensure the finance will advantage the Client appropriately.I write this review with 20 years experience in borrowing and maintaining a multi property investment portfolio.I highly recommend Rick Garner and Crew Financial.
Michael H.
Thanks to Matt and Sharon who made the refinance process so quick and easy in what can ordinarily be quite complex. They were always immediately contactable to answer and solve any queries and completed the refinance in an absolute minimum time with rates and conditions that I couldn’t come close to.
Alex S.
Rick and team were amazing from start to finish. Very knowledgable and always available to answer any questions. Would highly recommend if you are in the market for a loan!
Amy P.
Hands down a true legend! Thanks to Rick and all the crew financial team! 😊
Zachary C.
The service at Crew Financial was second to none. Their experience and expertise made our journey into homeownership not just successful but surprisingly stress-free as first-time home buyers.The communication we received from the team was excellent. Every query or concern we had was promptly and thoroughly addressed, ensuring we were never left in the dark. Richard's quick responses and constant reassurance during the daunting process of applying for our first mortgage, alleviated a lot of our stress.The speed and efficiency with which our mortgage was finalised was also impressive, delivering a streamlined and swift process, despite the complexities of mortgage paperwork and lending requirements.They provided sound advice tailored to our needs as first-time buyers and offered a lot of invaluable information for us as prospective investors, paving the way for a solid financial future.Overall we are thoroughly impressed with the service provided by Crew Financial and thankful to Richard, Grace, Karen, and the rest of team for their help in allowing us to achieve our goal of entering the property market. We highly recommend Crew Financial to anyone who seeks a straightforward, informative, and reassuring experience in buying a home or looking to diversify their investments.
Drew G
At a time where every dollar counts Matt went above and beyond to make my refinancing an easy and straightforward process. He got me an incredible result and was very patient with me throughout the process. A massive thanks to Matt and the team. I could not recommend them more!!
Annaleise G.
We had a great experience with Crew Financial. Matt Symons is very knowledgeable and personable. We'll definitely use them again.
Hi Matt, you and your team at Crew Financial were amazing. Great service, great communication. Thank you for going the extra mile to help us get our home. Definitely recommend using Crew Financial.
John S.
Matt and his team came recommended from a work colleague. From the get go Matt invested a great deal of time guiding us through the process of obtaining finance for our first home. He was always willing to take a phone call when we had questions or concerns. We knew the crew financial team had our backs through the whole process and when push came to shove the team went above and beyond to get our finance approved in time for settlement.
Cuan and L.
We have absolutely loved the process of working with Matt. His knowledge, expertise and patience made our experience very successful. Thank you so much Matt!
Debbie G.
From start to finish Matt Symons and the rest of the team were supportive, clear, honest and most importantly helped us reach our financial goal! Would highly recommend Crew Financials services
Mark G.
Rick and the team have gone above and beyond to make my partner and I’s first home buying experience a breeze. So grateful for the help and guidance, and for making such a daunting process much easier than expected. Great customer service, super quick turn around on queries and documentation.
shannen O.
An incredible brokerage team. Richard navigated many significant hurdles due to the complexity of my finances to get the loan approved. Due to our family having a business, property investment trust and multiple PAYG employers it was difficult to put all the documentation together. But Richard worked tirelessly and patiently through it all to make sure it was approved. I would highly recommend Richard and his team to anyone .
Simon L.
Great experience with Rick and the team. Both approachable and knowledgeable. They were able to get us through the arduous task of buying a home simply and efficiently.
Joe M.
"As an airline pilot, time is of the essence, and having efficient financial services is paramount. Rick Garner at Crew Financial not only meets but exceeds expectations in mortgage broking.Rick's expertise and professionalism are unparalleled. He navigates the intricacies of mortgage broking with precision, ensuring every detail is optimized for the best possible outcome. What sets Rick apart is his ability to deliver results swiftly and effectively. Remarkably, my loan was unconditionally approved within just one hour of submission—a testament to Rick's proficiency and the seamless process he orchestrates.Throughout the entire journey, Rick provided personalized guidance and unwavering support, keeping me informed and empowered at every turn. His commitment to finding tailored mortgage solutions tailored to my unique needs is truly commendable.For those seeking top-tier mortgage broking services, Rick Garner and Crew Financial are the clear choice. Their expertise, combined with a swift and stress-free experience, earns them my highest recommendation. Five stars without hesitation!"
nick A.
Matt and his team went the extra mile to ensure I got a loan deal that best suited my circumstances and had features that I needed to best pay my loan but support how I manage my personal finances. The team all have great experience and I felt secure and looked after through the whole process. Responses to all queries were prompt and accurate - I would highly recommend Crew’s service. Thanks Matt!
Campbell M.
Matt and the team were absolutely amazing. So helpful and responsive, would recommend to everyone.
Bea S.
A great experience and got us through right on time despite a lot of complicated variables. Couldn’t have done it without them!
Giny H
We a had a great experience working with Rick and his team. Rick takes all the stress and hassle out of securing a loan. Open and transparent communication with seamless software that makes buying a home a breeze. We had a tight deadline to meet for finance and Rick was more than accommodating. Highly recommend Crew Financial. 5 stars!
Edward B.
Hats off to Jeremy, and the whole Crew Financial team, the are possibly Sydney's best mortgage broker! Presented with a complex and time-sensitive situation, Jeremy worked tirelessly to develop a solution and prepare a loan application within three days. His updates were clear and consistent, keeping me in the loop at all times. The loan documents were in hand with two days to spare, ensuring a successful settlement.The outcome exceeded expectations, thanks to Jeremy's expertise, diligence and commitment. I highly recommend Jeremy for mortgage broking services in Sydney.Thanks to Jeremy for turning potential stress into a seamless su
Cameron D.
We had a fantastic experience with Matt Symons and the team at Crew Financial. Matt makes everything simple and took the time to explain the pros and cons of different loan structures. We were able to get two loans approved the week before Christmas. I highly recommend them, particularly if your work involves overtime or allowances that vary week to week.
Joseph J.
A great experience working with Crew Financial to purchase our home. Matt Symons is prompt and efficient, making the application process smooth, whilst working with foreign incomes. Both Matt and Campbell were always on hand for any queries in what can sometimes be a stressful process. Thanks Gents.
Adam P.
I highly recommend Crew Financial, Rick and his team went above and beyond.They were very prompt and professional. It gave us great assurance having their knowledge and guidance every step of the way.Overall, the experience was made easy and enjoyable.
Lisa M.
Richard and his team were excellent to work with. They explained everything well, were very professional and kept us informed and communicated constantly every step of the way so made the whole process really easy. I would highly recommend them.
Chloe G.
As a first home buyer Rick and his team made the buying process very easy. Without him, I feel very confident in saying, we would not be living in our own home right now.I was out of town for a month while we went through the contract phase, and they made the process simple and very much stress free!I strongly recommend speaking with them even if you're not sure if you're ready!
Noah K.
I had a broker already engaged to obtain a loan for our second investment property with strict instructions to obtain finance without using any of our existing properties as security. Two months in with more delays because the finance was part of our smsf trust, the existing broker came to us with finance using security over our properties and a complete new set of mortgage papers and an increased interest rate compared to what we were already on. Not happy jan! We engaged Crew Financial and couldn’t be happier with the outcome! I knew it wasn’t a straight forward loan to obtain due to many moving components with the smsf trust. However Rick got us the loan we needed and a cheaper interest rate all the while not using any of our other property as security. Crew Team were always available and very approachable and professional and more importantly, they listened to our needs and did what we asked. Highly recommend Rick and his team. As to which we are already engaging them on our next venture. Thank you 😊
Katrina H.
Excellent service. Richard and his team have made the whole team made the entire process very easy and relaxed. Never been easier to refinance.
Troy H.
Matt was excellent and very easy to talk too. Communication was great.Product selection made sense.Would definitely recommend Matt to anyone.
D & A K.
We had a great experience working with Rick and the team at Crew Financial and they ensured we got a great outcome purchasing our property. Communication with Rick was excellent - we were kept up to date every step of the way. Would highly recommend Rick and Crew Financial.
Hannah F.
Matt was absolutely fantastic when it came to getting our loan over the line. I highly recommend him and Crew Financial. Hard working, dedicated, and understands the airline industry and what banks want. Thanks Matt, couldn’t have done it without you!!
Ryan M.
Rick was a pleasure to deal with. He was prompt, efficient and keen to help us out. We'd gladly recommend his services.
Chris A.
It was a pleasure working with Matt and the team at Crew Financial, they secured us a great loan that tended our needs (FHOG) with ease. We are very happy with the outcome and would recommend Crew Financial to all my family & friends.
Kurt L.
Fantastic to deal with. Guided us through every step of the process and made it easy to understand, explaining it all in simple terms and always being available for all our enquires. Highly recommended.
Nicholas P.
Matt was excellent throughout our journey. He provided great insights to the market and explained all the available lenders and facilities which left us with a product that suits our needs perfectly. Have already recommended this service to colleagues and will continue to do so, thanks for your help Matt!
Thomas F.
The service that James provided at Crew Financial was professional, friendly, informative and very flexible, tailoring the meetings to suit my needs. Available for face to face video calls to discuss any queries I had at varied hours due to work commitments. Very easy to deal with, very open, knowledgable and understanding of my personal situation. Will definitely be recommending Crew Financial to others and will definitely be a returning client.
George C.
Rick and his team did an amazing job. Transparent throughout the whole process, communicated every detail and maximised our borrowing potential. Highly recommend for anyone looking for an honest mortgage broker.
Kane B.
Thank you to Rick and his team for organising our mortgage in such an efficient manner. Rick worked hard to get us the best possible outcome, definitely recommend!
Michelle F.
The team at Crew financial were fantastic! Special shout-out to Matt and the team for going above and beyond, would recommend.
Laurence M.
Rick and his team worked tirelessly to assist us in the purchase of our family home. He provided us with fantastic guidance throughout the whole process and we couldn’t be more pleased with his commitment to ensuring we received the best possible deal. Would (and have already) recommended him to anyone considering purchasing or refinancing. Thanks again!
James O.
Absolute great experience ! Matt and his team were incredible to work with, everything was done remotely and paperless and was 95% complete within 2 hours of first zoom/phone call. I refinanced my property and saved almost 2% off my interest rate. Matt explained everything easily and delivered on his timelines and communication.I couldn’t have asked for a better experience and wish I knew more people refinancing or getting their mortgage so I could recommend Crew financial more.Seriously, go with Crew financial if you are considering them or a mortgage broker.
Very easy to work with. The team guide you through each step of the process. They are responsive but also proactive in reaching out to check in throughout your property search.
Charles Le Patourel J.

All broker events

Thursday 18 April
Friday 19 April
Tuesday 30 April
Thursday 16 May
No event found!